Refunds may only be provided if services are unavailable, cancelled by the platform, or affected by technical issues.

Refund requests must be submitted to customer support within the specified time period.

Approved refunds will be processed through the original payment method within a reasonable timeframe.

No refunds will normally be provided after services are fully completed, except in verified complaint cases.

The final decision regarding refunds will remain with NepServe Pvt. Ltd.