NepServe Terms and Conditions
Last Updated: May 21, 2026
1. 🧑‍💼 User Eligibility and Account Registration
You must be at least 18 years old to use NepServe. By registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and activities under your account.
2. 🛠️ Scope of Services
NepServe connects users with verified service providers across various categories including home repair, wellness, education, and other professional services. NepServe acts only as a platform and does not directly provide these services.
3. 💳 Payments and Wallet Usage
All payments made through the NepServe wallet are non-transferable and can only be used within the platform. Refunds will only be processed in verified and eligible cases according to our refund policy.
4. 📚 Learning Hub Terms
Content available through the Learning Hub is provided solely for educational and personal use. Unauthorized reproduction, redistribution, modification, or commercial use of any content is strictly prohibited.
5. 📅 Booking and Cancellation Policy
Users must cancel bookings at least 24 hours before the scheduled service time. Late cancellations may result in cancellation fees or partial deductions as applicable.
6. 🔐 Privacy and Data Protection
NepServe is committed to protecting your personal information. Your data will never be shared with third parties without your consent, except as required by law. Please review our Privacy Policy for more details.
7. ⚖️ Limitation of Liability
NepServe is not responsible for the actions, behavior, quality, or performance of third-party service providers. We are also not liable for technical interruptions, delays, or issues beyond our reasonable control.
8. 🚫 Prohibited Conduct
Users are strictly prohibited from engaging in illegal, abusive, fraudulent, misleading, or harmful activities while using the platform. Violation of these terms may result in suspension or permanent termination of your account.
9. 🔄 Modifications to Terms
NepServe reserves the right to modify or update these Terms and Conditions at any time. Continued use of the platform after changes are posted constitutes your acceptance of the updated terms.
10. 📞 Contact and Support
For support, feedback, complaints, or inquiries, please contact us at:
Email: support@nepserve.com
Phone: +977-98XXXXXXX
By using NepServe, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.